James Dack

James Dack works with engineering and manufacturing firms across the UK to improve how they plan work, allocate skills, and make decisions about capacity.

As a Senior Sales Executive at Retain, he spends his time speaking with operations and engineering leaders who are dealing with complex project portfolios, tight margins, and increasing demand for faster delivery. His perspective is shaped by those conversations, where the same issues come up repeatedly: limited visibility, over-reliance on key individuals, and planning processes that haven’t kept pace with how businesses have grown.

James focuses on helping teams bring planning into one place, so they can move faster, use their people more effectively, and make decisions with greater confidence.