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10 December 2018
Decades of delivering impecable service
With over 30 years’ experience, Mazars Ireland is a leading professional services firm, specialising in auditing, accounting, tax and advisory services in Ireland.
With over 400 employees in three offices across Ireland, Mazars focuses on delivering an exceptional service, creating value for its clients through excellent quality, deep knowledge of market sectors and keen business insights.
Part of a wider global group, Mazars has over 20,000 employees in 300 offices across 86 countries. The business prides itself on delivering the highest standards of quality, excellent client service and technical excellence.
The Challenge: Too many jobs, not enough time
Mazars Ireland has experienced strong growth over recent years. However, as the business continued to grow, so did a problem at the heart of it – how Mazars planned its resources. Using a manual excel spreadsheet was becoming rather unwieldy. With more jobs, and new types of project coming in at an ever increasing rate, those responsible for planning projects were finding it increasingly unmanageable.
As this persisted, the issue of visibility, or lack of, was becoming an ever increasing problem. Mazars was experiencing both gaps in planning when available resources simply couldn’t be found, and conversely more work than they had the resources to fulfil projects, leading to resource planning challenges for planning managers within the organisation.
The IT team was also spending a lot of time manually manipulating project data into useable reports for the management team, including keeping on top of the management of internal processes such as regular project reviews with resources.
"When we looked at the different suppliers, we didn’t feel that any fully met our needs. The level of configurability in Retain has been a big benefit."
Making the move: Meeting unique requirements
When Mazars started its search for a new resources planning platform, the focus had been on gaining a better solution for resource planning. However, when they started exploring the market the business quickly realised that it needed more than a planning tool.
Mazars needed a solution that could also give the organisation detailed data on its resources and projects to ensure the team made better informed decisions in the future to continue to grow the business.
When Mazars looked at the different options available, the team quickly established that none of the other providers could match the functionality of Retain. Coupled with the reassurance of the strong market presence Retain already has in the professional services industry and with a number of other member firms across the Mazars network also using the Retain software, Mazars Ireland selected Retain as its new resource planning software.
"At Mazars, we don’t have an anonymous pool of people, it’s important to us that we match the right person to the right project. We found Retain to be the solution that best met our requirements." - Aedin Morkan, Audit & Assurance Director
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