Why can I not edit or make bookings? [All editions]
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Check that you are in edit mode. The default password is 'abc'.

Standard, Notes, DBI

You may have been specified in Retain Manager as a 'View Only' user.

Planner, Client-Server, Enterprise

If you are using Client-Server or Enterprise then you should talk to your administrator as the user you log in to Retain as may not have the necessary functional or security access.