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    Delivery costs
     
     
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Order
 
 
Retain pricing system
 
Please contact us if you would like more information on our pricing system.
     
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Placing an order
     
  Download order form (Adobe Acrobat format)  
 

To place an order you can download an order form and after completion submit it by fax or e-mail. Please include a purchase order number where necessary.

The following are some guidelines for submitting an offer to purchase software licenses or services:

 
  E-mail - You may find it convenient to e-mail your order to us. Please ensure that you detail the products and services that you require. Generally, we would recommend that you confirm the costs with one of our consultants prior to placing an order.  
       
  Fax or post - Alternatively you may prefer to print out the Order Form and either fax or post it to us.  
       
  Telephone - You can also place orders over the phone.  
       
VAT - Sales Tax
 
Prices are shown exclusive of United Kingdom sales tax (VAT) which will be added to all supplies made to customers in the UK and customers in the European Union where an international VAT (IVA) number has not been supplied.

VAT is not chargeable to customers outside the European Union.

VAT is not chargeable to customers in the European Union, and outside the UK, where their international VAT (IVA) number has been supplied.

 
Please read our terms
 
Our standard licence and support & maintenance agreements are provided on our order form.
 
Payment arrangements
 
  Invoice - Upon receiving an order we will send an invoice showing the items being purchased. Generally, unless agreed otherwise, we require full payment of invoices before dispatching software or providing information services.  
       
  Cheque, Money Order or Bank Transfer - Payment of invoices is usually made by one of these methods. In each case please follow any payment instructions appearing on the invoice (e.g. ensuring that you quote our invoice number(s) etc).  
       
  Credit and debit cards etc. – We accept payment with some credit and debit cards.  
       
Delivery costs
 

Unless indicated otherwise, our prices are exclusive of the cost of delivering items to you. You should, therefore, add the delivery cost to the price. The cost will, of course, depend upon the weight of items to be sent and the speed you require (e.g. next day), method you specify (e.g. courier or post) and distance involved (e.g. country). Once you let us know your requirements, we will be pleased to tell you in advance what the delivery cost will be.

 
 
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